Terms & conditions  


Treatment plans

Please make sure you have booked the appropriate clinic appointment for your needs.

If there are any queries about your treatment plan please contact us before the appointments or treatment is started.    



We accept cash, bank transfer and all major credit cards.

We do not accept cheque.

All fees to be settled at the appointment where treatment is provided.



Refunds cannot be given once treatment has commenced.


Late cancellation or missed appointments

A minimum of 48 hours’ notice of any cancellation must be given.

We reserve the right to charge 50% of the treatment fee or up to £200 per hour (whichever is less) in the event of a missed appointments or those cancelled with less than 48 hours’ notice.

You can cancel by telephone or online via the link contained in your email confirmation. 

Late arrivals

We will endeavour to see you on time, however occasionally this is not possible due to unforeseen circumstances.

Please arrive 5 minutes before your scheduled appointment.

We appreciate sometimes being late for appointments is unavoidable, and we will try and accommodate patients as much as possible if you let us know in advance.

If you are more than 10 minutes late, please be aware you may be asked to reschedule your appointment. 


By booking an appointment you agree to the above terms and conditions .